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2 Reviews by Jeff

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RentalCars.comimage coming soon


Online car rental broker, a British company, quotes the lowest prices online because they are not upfront about the additional fees you'll have to pay on the back end. The "Total Price" quoted online, the "Total Price" listed on your booking confirmation, and the "Total Price" receipt that they email you are all the same amount, but that price is nonsense. It's absolutely not the "Total Price" you'll end up paying and there's not a word about additional charges, which would at least give you a heads-up. In my case the "Total Price" quoted online and emailed to me twice by for a car from EuropCar Heathrow London was $159.78. The actual final cost was $362.47, which is an ADDITIONAL 144% !!

Today, the extremely rude "customer service" rep, who constantly cut me off in the middle of my sentences, finally admitted that the "Total Price" listed in those three places is the "total price payable to, and doesn't include additional charges payable directly to the rental car company", and that I should have taken the opportunity to read more (the fine print) by clicking on 'Manage My Booking'. Due to strong US laws, Americans generally trust that when a seller tells you this is the "Total Price", that means what it says. By not revealing the dirty secret in the actual documents they send you they are, by US Consumer laws at least, dishonest and they could be prosecuted for such. Unfortunately for Americans, they're untouchable in the UK courts unless you want to spend a lot of money.

T-Motorsportsimage coming soon



I bought an electric trailer tongue lift from T-Motorsports through ebay but didn't install for 3 months. Once installed, it went up and down exactly 4 times before it froze in the upper position and even the hand crank cannot not break it loose. Contacted the company and their curt reply was that it is out of its 2-month warranty and they are not responsible. Complete piece of junk and this shyster company does stand behind their products.

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I have used Rentalcar services several times and was generally satisfied with this service. But...


They owe me 600$ and do nothing! I will NEVER contract again with this company in the future! NEVER!