Developed in part with a grant from
the National Science Foundation

Member since April 2015

  • Reviews 2
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 469

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
2

2 Reviews by Jeff

Sort by: Most recent

RentalCars.com

RentalCars.com

11/2/15

Online car rental broker Rentalcars.com, a British company, quotes the lowest prices online because they are not upfront about the additional fees you'll have to pay on the back end. The "Total Price" quoted online, the "Total Price" listed on your booking confirmation, and the "Total Price" receipt that they email you are all the same amount, but that price is nonsense. It's absolutely not the "Total Price" you'll end up paying and there's not a word about additional charges, which would at least give you a heads-up. In my case the "Total Price" quoted online and emailed to me twice by Rentalcars.com for a car from EuropCar Heathrow London was $159.78. The actual final cost was $362.47, which is an ADDITIONAL 144% !!

Today, the extremely rude Rentalcars.com "customer service" rep, who constantly cut me off in the middle of my sentences, finally admitted that the "Total Price" listed in those three places is the "total price payable to rentalcars.com, and doesn't include additional charges payable directly to the rental car company", and that I should have taken the opportunity to read more (the fine print) by clicking on 'Manage My Booking'. Due to strong US laws, Americans generally trust that when a seller tells you this is the "Total Price", that means what it says. By not revealing the dirty secret in the actual documents they send you they are, by US Consumer laws at least, dishonest and they could be prosecuted for such. Unfortunately for Americans, they're untouchable in the UK courts unless you want to spend a lot of money.

T-Motorsports

T-Motorsports

4/25/15

I bought an electric trailer tongue lift from T-Motorsports through ebay but didn't install for 3 months. Once installed, it went up and down exactly 4 times before it froze in the upper position and even the hand crank cannot not break it loose. Contacted the company and their curt reply was that it is out of its 2-month warranty and they are not responsible. Complete piece of junk and this shyster company does stand behind their products.

Jeff Has Earned 3 Votes

Jeff B.'s review of RentalCars.com earned 3 Very Helpful votes

Jeff hasn’t received any thanks yous.

Jeff doesn’t have any fans yet.

Jeff isn’t following anybody yet.

Similar Reviewers on Sitejabber

benh220
6/14/19

Scammers. You will be charged excessive additional insurance on arrival £300 for 7days on small...

vijalp1
6/13/19

Until this experience, I have NEVER posted on a public platform and rarely review companies, but...