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jean w.

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1 Review by jean

DressLily

  • DressLily

“Change my "unhappy" review”
4/24/17

I had complained that their return policy was terrible and I was still waiting for my refund. They got right back to me and reminded me that they sent a refund to my account in Feb. I checked AGAIN and they were right. I am sorry to have made a unfair and unfriendly review.

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CustomerService R. – DressLily Rep

Dear Jean,

We are sorry to hear that you were not satisfied with your order.

We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.

Please check your account and reply to the ticket we have sent you about your issue.

We are always happy to assist you,
Dresslily Customer Support Team

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