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Spoke with Page at Macy's customer service. Although I have been an excellent customer
For more than 20 years, she would not remove the negative score on my credit report. It occurred when I switched from a Macy's regular account to a Macy's American Express. I did not receive or accidentally threw away the paperwork and was unaware of the new account. I paid everything in full but to no avail. I am not happy with that kind of business!
Jean W.'s review of Macy's earned 3 Very Helpful votes
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