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1 Review by jean



• Updated review

Approx. two years later I want to update my previous scathing review ( that was well deserved, by the way!)
I tried several other sites to start my photo books and just couldn't get used to them, so about a year ago I went back to Snapfish. I was pleasantly surprised to see that they had greatly improved their site....made many changes that make it a much better site to work with. I just received my book (140 pages.....months of work!) and
overall was very pleased! Glad I gave them another chance!!

“Oh my God!!! What have you done?!!!”
• Previous review

I, too, was a loyal Snapfish customer for years! You have devastated your website...losing precious photos and projects for countless customers. You need to....hire new software developers and new customer service agents if you want to survive. There are so many issues with your site, I don't know where to begin. Start by bringing back the old site and slowly make changes. If you don't undo the damage you will be out of business in a year.
Good luck!!

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