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I have made yearly photobooks for my family for 15 years...each book contains 150 pages. This year I decided to try Mixbook. After months and months of work on it I finally had it ready to order. In past years I have gladly paid approx. $100 for each book. When I put it in cart and applied any/all discounts I could find (including several calls to Mixbook) I couldn't bring the price down any lower than $258 per book!
I haven't even received the book yet but I have to say...no matter what...never again! A word of warning before you spend months creating a book that is insanely overpriced!
Tip for consumers:
Beware of pricing!!!
Approx. Two years later I want to update my previous scathing review ( that was well deserved, by the way!)
I tried several other sites to start my photo books and just couldn't get used to them, so about a year ago I went back to Snapfish. I was pleasantly surprised to see that they had greatly improved their site... made many changes that make it a much better site to work with. I just received my book (140 pages... months of work!) and
Overall was very pleased! Glad I gave them another chance!
I, too, was a loyal Snapfish customer for years! You have devastated your website... losing precious photos and projects for countless customers. You need to... hire new software developers and new customer service agents if you want to survive. There are so many issues with your site, I don't know where to begin. Start by bringing back the old site and slowly make changes. If you don't undo the damage you will be out of business in a year.
Good luck!
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