Jean R.

Beware that the customer service is awful. I ordered a hair dryer from them on Black Friday. Last week a package was delivered. There was just one problem - they forgot to put the hair dryer in.! What I received was a comb and three hair clips (which I did not order, and I guess was meant to accompany the dryer as a freebie). I called them and after a half hour on hold finally spoke to someone and was told it would be sent out again. I asked for expedited shipping since they screwed up the order. I am still waiting for the delivery after five days. Yesterday I called again and was told the package had been sent out, however, the tracking information shows that the shipper has still not received the item. USPS currently awaiting package. So much for expedited shipping. I will never again purchase anything from the Dermstore. I think their Christmas elves have been drinking too much liquor laced egg nog.