Member since February 2016
- Reviews 1
- First to Review 0
- Very Helpful 0
- Funny 0
- Fraud Buster 0
- Great Find 0
- Well Said 0
- Thank Yous 0
- Fans 0
- Profile Views 204
I booked a room at theRenaissance Chicago O'hare Suite Hotel. I needed to cancel so I called the hotel 30 hours before check in. I was told I had to cancel on line, so I did. I received a confirmation # for my cancellation. Four days later my card was charged. I figured I would wait three days because it was a mistake. Three days later I called the hotel and Louis was very nonchalant about the situation, told me the room was cancelled. I provided him with the cancellation number, and he then replied I would have to wait until Monday to talk to someone. I asked for a manager, and he replied "There's no manager here." Never again!
Jeannine hasn’t received any votes.
Jeannine hasn’t received any thanks yous.
Jeannine doesn’t have any fans yet.
Jeannine isn’t following anybody yet.
Similar Reviewers on Sitejabber
This is a Fantastic Hotel. The workers are very knowledge and respectful. They are very help....
The Marriott has beautiful hotels/rooms no matter which state you are in. They are a little...