Jeannette S.’s Reviews of TeamViewer & more

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TeamViewer

Remote Desktop

“Update”

3/17/19

• Updated review

After 3 weeks of waiting, I finally received an email from Teamviewer telling me that I was approved to use their services for PERSONAL use.
However, I have tried several times and it does not work.
I am now using ANYDESK and I am very satisfied with the service. Bye Teamviewer.

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“Worked great until they say "suspicion of commercial use"... NOOOOOO”

2/25/19

• Previous review

I have used the Free version of Teamviewer for years to call my elderly mother in France. It worked great until 2 days ago when it tells me that I am using it for commercial purposes. I AM NOT. My mother is the only one I call using Teamview and I need it to help with her computer.
I called Teamviewer and ended up with someone in the sales department. She said it would cost $49 per month for a subscription. She was unable to transfer me or give me a phone number to fix my issue. She said the website was made for "you people" who use it for Free. OK, it looks like I'll be using a new company which is too bad because I was happy with Teamviewer.
If they no longer want to provide the FREE version, they should just say so instead of lying about commercial use.