The process was really easy and got back quick and kind responses to each and every question I asked. Superb in that way.
However, I'm not pleased with the Certificate of Authentication as it states on it, "Not valid for Paypal or other disputes." As a seller, this gives every scammer on eBay a window to use against you and say your purse is fake. The reason I have my items verified is to show they are authentic and by saying that right on the paperwork, it leaves you wide open for an SNAD case. So then you have no choice but to pay more money to get their "written statement."
I asked for a COA. Nothing more. I didn't pay for a COA that states on the paper that this is not to be used for disputes.
If I were a buyer and saw this as a part of an auction I would steer clear because to me, this is saying that, "In our opinion it's real but you can't use this COA to file any disputes."
In other words, this paperwork is not to be used as validation of the item's authenticity.
They should really let people know that this statement will be put on their COA. Had I know, I would have never used their service.
The COA cannot be used for disputes because it does not contain the required information that ebay, paypal or credit cards require in dispute situations. This has nothing to do w/the opinion given. They require certain information to be present which is not listed on our standard COAs. This is why we offer written statement service, which is 6-8 pages and satisfies all of the requirements. No one in over the 70K COA's we have issued, have used it for SNAD situation.