The service offered is fine, though the same can be found from many other providers. Their business practice, however, is nothing less than theft. I purchased a once month subscription for a single project. I did not renew. Animoto continued to charge my credit card for the next 15 months. When I contacted them, they refunded 3 months of charges, stating that "policy" prohibited them from doing more. Now they are unavailable via email and provide no other contact information. Buyer beware.