Ms. Divine, your representative has been appropriately named.! She was divine!. I was frustrated, and Ms. Divine had the grace and dignity to calm me and help me achieve my mission. I measure people with a test I call "3 P's in a Pod" ( an ole English expression) 1. P rofessional, 2. P rompt 3. P ersonalble. Ms. Divine had it all + P atience!. You are blessed to have one soo divine as Ms. Divine