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Jean L.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since December 2018

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1 Review by Jean

Delivery did not happen yet at 20 days, phone is $$$$international, and website gives me error messages consistently, though I registered. Oh! They did charge my Visa.
Newchic N. – NewChic Rep
Dear Jean L.,

Thanks for your order 57421890 and we are sorry for the inconvenience caused.

Your order 57421890 was shipped on 2018/11/20 and the delivery time depends on the countries and the shipping methods. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.) Please kindly refer to your country and the shipping method you chose.

If you failed to log in the Newchic account, please kindly try to track you order below by clicking the “Track Order” button located at the bottom of the homepage. Then please enter your registered email address and the Order Number. Here is the link. https://www.newchic.com/index.php?com=order

For further assistance, please contact the customer service and give us the order number. Below is the link.
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you.

Best Regards,
Newchic Team

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