Jean K.

My experience with this company has been the worst I have ever had with an online company. I had to wait over 3 months for my delivery despite the fact that they actioned my payment immediately. They ignored the emails I continually sent them trying to find out where my items were. I used the online contact but this proved to be useless as all I got was a standard promise that my order had been marked as urgent which told me nothing. Because they took so long, some of the items I ordered were no longer available and then they would not issue me with a refund only a credit note (which is useless because I will no longer shop with them). When I received the parcel the items were all crammed into a envelope that was clearly too small as was left unsealed. I then found that some of the items I ordered were wrong sizes from what I ordered. It is interesting that this company does not provide a review opportunity on their website nor are they interested in hearing complaints. All they do is act as the victim and turn the customer's complaint into a claim of harassment and drop the customer from their database. I will never shop with them again.