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Jean J.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since April 2021

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1 Review by Jean

4/18/21

Very rude associate. Unfortunately I did not see her name tag. Short African American woman, very short hair. I was getting ready to check out and decided to try a top on. I stood off to the side to ask if I could set my things down on the counter while I tried it on. She very loudly firmly said the line is over here, I said I'm just asking if I could leave my purchase there while trying on the top. She hesitated with her response and said "leave them over there". When I was ready to check out I was the only one at the counter waiting, she was standing at the other end of the counter just standing there. I continued to wait and she continued to stand there, she finally said sarcastically "are you ready", annoyed I said "I am", she walks past the register and says "one minute" and walks to the back room! Another associate who was working with another customer witnesses the whole thing and tells the customer "let me check this customer out", she was a tall woman with glasses. She comes over to the register and I tell her that associate is very rude, she says we've been very busy today, I reply you don't treat customers that way. If I were to go back to that store I would not shop there is she was there. She definitely had an attitude problem and directed it at me, she was completely out of line. One thing is for sure, she definitely does not represent Lane Bryant in a good light. Anyone could see she does not enjoy her job! That behavior needs to be addressed.

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