I am a Genuine member that constantly finds that my messages have been edited to non-complete one-liners some fail to send and many times correspondence just disappears. My latest issue is that I can't log in with my username or password. Unable to change password and now find it also unable to send a communication for support online. Phoned a support line which tells me Love thing have changed platform and I now need to log in through www.d8u.com as in the changeover for which I was not informed they changed my password also, and guess what that request won't send either, If they cannot provide a service keep members updated of change which will affect them Then they are not worth the membership.