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Jeanie H.

Contributor Level

Total Points
92

About Me

USNR (Ret), Realtor in Jacksonville, Fl

1 Review by Jeanie

  • mail.com

10/1/13

They are horrible. I paid for premium package last year for business. My outgoing emails kept being rejected. After numerous complaints they inform me their servers were blacklisted and they were working to fix the issues. This cost me business. I asked them to cancel and give me a prorated credit, they said no. The CC I used expired prior to renewal so I wasn't concerned, they couldn't charge my account again. Now they are claiming I owe them another year premium because I didn't cancel prior to renewal, and if I don't pay they are turning it over to a collections agency and will report it to my credit bureau. They also said that they can't cancel an account that is past due. Stay away from them...

Jeanie Has Earned 12 Votes

Jeanie H.'s review of mail.com earned a Well Said vote

Jeanie H.'s review of mail.com earned 11 Very Helpful votes

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