jean H.

Dealing with this company was a nightmare! Ordered rims, they never arrived, called company, on back order (no call or email to advise, but they surely charged us) changed order to different set of rims, double charged on CC, company wouldnt take it off, so I disputed w/my CC company. Received scratched rims, started return process (took FOREVER) they told me to place 4 boxes on my porch for Fedex pickup next day (yeah ok Im placing $400 worth of merchandise for anyone to steal) tried getting shipping labels emailed to me so I could drop off, they refused, never responded to my emails, after 3 days of BS come to find out they never had it set up for pickup, good thing I didnt set them on porch for pickup, I finally received labels, took them to fedex myself. 1 week after they received my rims, still no refund, called company, their response refund is given 14 business days after receiving, they need time to inspect On business day 16, still no refund, no email response after asking for update, called my CC company & filed a claim. Broken promises, lies & worst customer service EVER! I cannot believe this company is still in business... BEWARE... STAY AWAY from these flip flop wearing, empty warehouse squattin 3rd party millenial idiots