Jean-Guy D.

I made an error ordering a landmover pulley. When I received part, I chat with a rep. He send me the packing slip and the info to returm it. I'm in Canada. So the adress to return the part was in Ontario, Canada via Purolator internationnal office. Base on post tracking info, the parts arrived to destination. A month and a haft later I didn't received any news from Repair Clinic. I've chated with rep again, they said they saw that part reached their warehouse but cannot find it. So I'm still waiting for a refund,. I even never opened the pakage... Just returned it after a $16.00 post charge. So guest what, I will never do business with that company again and I do not recommand anyone to do so. You're better to order directly from China. Parts will arrived faster and you will have better service. Repair Clinic looks like the old Americain business mentality... too bad. I put 1 star because the chat reps seems to do their best behind their computer... and because 0 star doesn't exist...