Jeanette S.

I recently purchased about a dozen perennials for my garden. They took about two weeks to arrive, but when they did eventually arrive, most of them were dead and the remainder in very poor condition. You cannot contact them by phone, so I emailed immediately advising them that I would like a refund. They didn't reply, so I re sent the email a few days later. That too was completely ignored. I feel so disappointed and angry as I spent a lot of money on the plants. I had to go to my local garden centre, but by that time they had very little left. The plants that I did buy however were strong and healthy. This company should be closed down. It's appalling that they can only be contacted by email, but perhaps it is deliberate, so that they can get away with sending dead plants to customers with no come back. I am considering reporting them to The office of fair trading.