I was on match.com for a 3 month subscription, after a week or so I realized it was like all those sights where it starts off nice then you have guys talking sexual to you. Anyway... I stopped the subscription 2 separate times becuse I never got an acknowledgement and low an behold at the end of the trial they charged me again. I called and they said they have a no refund policy would refund me $24.00. She said she could see that I was not on there after a week or so but still wouldn't give me my money. It's a horrible site and a rip off. By the way... found love the old fashion way. Met a great guy and happily in a relationship.
I ordered 8 items, 2 arrived. I called, surprise... No Answer. I emailed support and they said get my money from DHL which is their delivery service. I did not contract with DHL! Do NOT BUY FROM THIS RIP OFF COMPANY!
Dear Jeanette N.
We regret any inconvenience or frustration that your experience has caused you.
We feel very sorry for this situation and your parcel may be lost on the way. Please note that we did ship your items and the loss is responsibility of the shipping company. However, we are willing to share the loss with our customer and ask for compensation for you.
You are a valued customer, and we are committed to providing you with the best service possible.
Kind regards,
Trendsgal Customer Service
Jeanette Has Earned 11 Votes
Jeanette N.'s review of TrendsGal earned 6 Very Helpful votes
Jeanette N.'s review of Match earned 5 Very Helpful votes
Dear Jeanette N.
We regret any inconvenience or frustration that your experience has caused you.
We feel very sorry for this situation and your parcel may be lost on the way. Please note that we did ship your items and the loss is responsibility of the shipping company. However, we are willing to share the loss with our customer and ask for compensation for you.
You are a valued customer, and we are committed to providing you with the best service possible.
Kind regards,
Trendsgal Customer Service