I ordered chocolate covered strawberries for Mothers day. For one, I do not think they have their people deliver them. I believe it comes through the mail. My mother never got them on Mothers day. They charge you an extra $16 for Sunday delivery which I found unusual since most businesses are open on Sunday here in Massachusetts. My mother got home around 6pm from my brothers house and there were not any thing on her doorstep. She never received a phone call and no one rang the door bell. She got up the next morning and found a soaked box on her doorstep. It had rained heavily overnight. The strawberries did not get wet, but the box was soaked. I thought I would give them a try and was totally disappointed. I ordered from Edible Arrangements last year without any problems. Someone mentioned that I should order from Shari's Berries because she was a small business owner. I tried them and wish I had not. I did receive the $16 for Sunday delivery back. If they wanted to keep me as a customer they should have given me more than what they did, such as all of the shipping back or discounted strawberries. I will never order from them again and If you do not live in CA. Where they can be delivered by someone associated with their company, I would not order from them either.