The story is too long, but in a nutshell, I have been trying to find out why I was sent 1 of the prescriptions I ordered and have had to wait for the others. I have had replies from a number of people and they have all missed the point. They obviously don't understand what they read and maybe they don't read the messages at all. My last email from them was sarcastic and the question was still not answered. I think some people need to be replaced. This is totally unacceptable for customer service.