So, after three years of having fun playing games on this site, I realized I didn't need the family package anymore because I was the only one using it. So, after my time was up, I went to renew on a smaller scale. Unfortunately, at first, I was not given the opportunity to renew anything but my family package. I went all over the site to try to find a back door to do this. Not until I went off line and returned to play a game before my last day was over did they finally offer me other options. Not a nice way to play, Lumosity, nor to treat a returning customer. Now I won't be one.