I bought a controller from this seller, it arrived damaged, and didn't work. When I tried to send it back, they wanted a photo of my ID and Credit Card, shady much? If you're going to buy something from these sellers (which I don't recommend) pay with paypal. Also, if you think their response shows they care about their feedback, it doesn't. It's the same canned response over and over again.
EDIT: Wow look who responded! Amazing, right? For sure not some canned response they send everyone... Right?
Dear customer,
Sorry to hear that. But would you please tell us the order# for better checking? We will give you best solution after verify. Look forward to your reply.