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Jean A.

Contributor Level

Total Points
181

1 Review by Jean

  • My Global Flowers

2/23/18

Worst florist service ever. Didn't deliver my flowers on Valentines day. Canceled the order at 15:45 while taken too many orders than they could handle. A company that values money higher than the satisfaction of the customer and clearly has no inventory management skills. Delivery starts at 7AM and 9 hours later, they find out they can't deliver. 9 hours it took to do the calculation, on Valentines day.

If you want your flowers delivered on time, or even delivered, I strongly recommend you to look for another "service".

I am being denied a credit note, and I have talked with some of the earlier customers of the website, that never got their money returned. All emails are getting ignored. When I told them I would police report them, I got an email instantly, with a document attached, of which were a template that lacked their own data and was made in WORD. It was simply downloaded from somewhere and provided.

If I could give 0 stars, I would do so.
All in all a disrespectful company, with a non-existent service level.
I would be extremely surprised if this company wasn't just a fraud company.

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Alexander E. – My Global Flowers Rep

Dear Jean A.,
We apologize for this situation.
If there were some problems during delivery, you can contact us by phone +442035142981 or write us on order@myglobalflowers.com at any time to get refund.

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