Using ebay is usually ok unless there is a problem. Twice I have sold stuff on ebay & the buyer has requested to return the item by making false statements. The problem is that ebay allows buyers to return anything & everything without any evidence, photos, etc & makes the seller pay for everything which is unfair! When postage is $10 for an item & the seller has to pay $10 to send it & then $10 for the return all of a sudden it costs the seller $20 if a buyer wants to return something..for any reason the buyer has with no pictures or evidence or anything..this can get expensive for sellers to ship goods all over the US without collecting any money. Customer service doesn't care at all about sellers return policy or requesting any evidence from buyers either...they want sellers to eat the costs of returns which is unfair when buyers break the return policy. A buyer with an address registered to about 50 companies including pawn shops & tax companies did this to me & it appears to be fraudulent or for money laundering purposes & I am not happy with how ebay requires no evidence of damage or something being not as described before allowing the buyer to return the item for a full refund at a $20 expense to the seller. Ebay fails sellers on a massive level. Ebay has a defacto policy that the 'buyer is always right' and free returns for all buyers EVEN IF SELLERS HAVE NO RETURNS in their contracts.