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J E.

  • 2 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Art & Design

Member since December 2017

  • Reviews

    2

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    340

Review Distribution

2 Reviews by J

12/7/17
I ordered a hot tub that clearly shows as in stock on their website. A few days later the order status shows as back-ordered for 4 months. Although it is still "in stock". Cancelled, will never order anything from them again.

Update 1 on 12/4: Received an email explaining the issue which was appreciated. It appears they don't carry any stock, they basically process orders from manufacturers and have to rely on them to provide up to date info. The manufacturer updated The Mine five days ago that their hot tub will not be available until March. However, the website still says it is in stock and the estimated ship date is in 2 days. I have moved on and bought a much better hot tub from Costco, a retailer that I can trust.

Update 2: Checked stock status on 12/5 and it is now updated to reflect out of stock until March.

Tip for consumers: Call customer service to have them double check stock with the manufacture. Otherwise, buy from Amazon or Costco.

melissac153
Melissa C. – The Mine Rep
J E. Thank you for reaching out and working with our team to resolve the issue. We are glad we were able to refund you and correct the browsing results. Thank you - The Mine
12/7/17
I ordered a canvas print on 10/9/2017. I think it was around 50% off. I wanted to pick up more art on Black Friday when everything was 65% off. What a deal! Well, I looked at the exact same canvas and somehow, after the 65% discount, it was $10 more than what I paid for it in October. So they must have jacked up the MSRP and the regular price in order to discount it. I'm sure many retailers do this and trick you into thinking you are getting a great deal but you are not. Anyway, I like the product and would buy from them again after monitoring prices for a couple weeks to make sure I'm getting the best deal.

J Has Earned 4 Votes

J E.'s review of iCanvas earned 3 Very Helpful votes

J E.'s review of The Mine earned a Very Helpful vote

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