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I have received my refund for the item not in stock. And as a further gesture, the company refunded me for the three tops I received but were mis-sized. Overall, I am happy with the outcome of this matter.
I ordered 4 tops from this site. Three arrived - which are all too small - and the other was unavailable. They gave me 2 options... wait or exchange. They couldn't give me a timeframe for the top to be in stock and I didn't want to exchange - given the size problem with all their items.
I have claimed my refund through PayPal and after several messages, they are now refunding me on today's exchange rate which leaves me out of pocket (as the rate is lower than the day they invoiced me). It's only a few dollars but that's not the point. They are ripping people off. I wish I had read reviews before ordering as I have wasted $85 on this rip-off merchant.
Please don't go near this online store. Typical Asian website.
J E.'s review of DressLily earned a Very Helpful vote
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear J E.,
We regret to hear that you are having sizing issues.
On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.
We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.
We look forward to your reply,
Dresslily Customer Service