Be very careful if you have installed AVG VPN. I was finding that it will not allow me to access certain sites, it would me a reference number and say unable to access the server. These are well known sites where I need to pay my online bills such as Lowes.com or bbvausa, etc. I found I could access these sites on my IPad but not my house computer, so I turned off the AVG VPN, low and behold I can now access the sites I have been using for years to pay my bills again. I got the AVG VPN when I purchased the AVG ultimate. I will NOT make that mistake again.