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JD J.

Contributor Level

Total Points
85

1 Review by JD

  • FareDepot

3/17/19

Booked a flight to Europe on FareDepot. As with most sites, I thought after checkout I'd be all set. I was wrong. First got email asking for me to fill out a credit card authorization form before they could process my eticket, after I had already provided them with payment information at checkout. Once I hit checkout, I should rest assured that my ticket is being processed but that was not the case.

After filling out the credit card authorization form, I then receive a call about 40 minutes later telling me that they cannot process my eticket because the price has gone up, and that I need to provide approval for price increase. At this point, it all feels like joke. Booking a flight should not be this hard and this much of a hassle. Out of frustration, and just wanting to get my tickets already I agree to the increase in fare ($150 extra), which has to be done through another email they send. I was told once I reply to this email, they will process my order, and I should get my eticket with 30-40 mins.

This was 2 hours ago. I still not have received my etickets. Stay away from this company if you want to avoid a headache. Booking on this site is a Hassle. Awful.

JD Has Earned 5 Votes

Jd J.'s review of FareDepot earned 5 Very Helpful votes

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