J D.

I started using Entirely Pets Pharmacy quite some time ago when my dog was diagnosed with a condition that required daily medication for the rest of his life. I recognize that they are a bit disorganized and I always call them a month before I need meds, so they can sort it out and my dog won't be without meds. But lately, it's gotten so bad that they will not contact my vet for a refill order -- even though they say they will -- and they will not keep notes in your file -- so if you call 10 times, on the 10th call it is just like you've never called them before and you are starting over from scratch. NOBODY takes even the tiniest amount of responsibility. Finally, they have worn me out with all the hoops I have to jump through every time I need a refill.