J D.

I ordered congratulation flowers on May 5th to be delivered May 9th on the east coast, but the flowers never showed up! Their site still shows pending delivery and it's 10 pm on the east coast. When you call customer service you get a lot of sorry's, but that doesn't make up for missing someone's special day.

Easily found the G sizes desired by a family member with 2 specially priced! Let's hope they arrive as promised in 3-6 days with the free shipping and actually FIT!

Ordered 7 bras August 5.8/16 3 arrive; sent 1 wrong size and two are too small. 2 weeks to get return ship label: online errors out; call center says must email. Meanwhile they unilaterally cancelled 4 bras STILL pending shipment. They blame USPS for not updating express package return tracking. Finally got partial $ credited 9/17.2 replacement bras eventually arrive 10/16. One damaged and the other too small. More hassle with return. 11/22 informed they refunded rather than exchange - they didn't follow their own email process! And 1 bra is STILL on back order. Do business with them if you want to spend months waiting for orders, little communication, get the wrong product, damaged product, poorly sized items and extensive hassle trying to get exchanges only to have high handed cancellations.