I ordered a dell xps laptop, and received a hp laptop worth far less than the laptop i ordered. When i called the company they claimed that they were sold out of the laptop i ordered and that they could only give me a refund. I went to look at the website to make sure they were telling the truth, and they have several postings of the laptop I ordered listed as available for purchase. Classic bait and switch, I have seen many reviews saying similar situations occurred with other people.