As an Auto Repair Shop, I feel the need to give consumers some information they may not know. My shop has been in business since 1995 and we ALWAYS make sure to EDUCATE our customers regarding the particular repair they need. We have been contacted by RP to "join" their "service" as well as Google (which will put you at the top rating for a meager $400-$500 per month). So Consumers should know going into their research that just because RP or Google or any other website recommends a shop does not mean that will be the shop to give you the biggest/honest bang for your buck because they PAY for these companies' "services" to be a "recommended shop" or a shop "at the top of the list". Do not know whether RP is good or bad hence the 1 star... this post is for CONSUMER EDUCATIONAL PURPOSES ONLY. ALWAYS shop around first... it pays to get a 2nd or even 3rd opinion prior to parting with your hard earned money.