Thumbnail of user jb86

J B.

Contributor Level

Total Points
81

1 Review by J

  • TheGourmetDepotCo

2/14/14

Horrible, horrible, horrible! I ordered a replacement carafe from thegourmetdepot.com in August and was informed it was on order--not a problem since my old cracked one was still marginally serviceable.

When I called in October, I was told (quite rudely) that they still did not have any in stock but would be receiving them within two weeks. When I called again in February, the employee who answered the phone expressed his surprise that the order hadn't been filled yet since they had had the carafes in stock for some time!

So, SIX MONTHS after I placed the order, I finally got my carafe. I'm sure if I hadn't bothered to call, I would still be waiting.

Did I mention that my credit card was charged way back in August?

Stay away unless you aren't in a hurry to get your merchandise...

J Has Earned 1 Vote

J B.'s review of TheGourmetDepotCo earned a Very Helpful vote

J hasn’t received any thanks yous.

J doesn’t have any fans yet.

J isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user leons70
3/26/15

I bought an item, and 9 days later they send me a refund because they did not have the item...

Thumbnail of user lisah112
3/24/15

I ordered a replacement part for my capresso grinder on feb 10th. I called on the 28th and asked...