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j B.

Contributor Level

Total Points
81

1 Review by j

  • NastyGal

3/3/17

I was issued a store credit back in September for an order. There was no code given or anything they said it was posted to your account. I went to log into my account the other day and it wasn't working. When I requested new password it says account not found. I emailed customer service for them to say:

Thanks for getting in touch.

As you may know, we're in the process of a massive site changeover and so we don't have access to the info we need atm.

We're so sorry for any inconvenience:(

In the meantime, take a look at our new site- http://www.nastygal.com/

Have a nice day:)

Kind Regards,

Kyle

So now they have kept the shoes I returned and my money. This is bull$#*!. I deserve a refund or an explanation as to when it's being fixed.

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