J B.

While their service can be useful and convenient their service is atrocious. One two separate occasions I placed orders and after the estimated delivery time had past I called the restaurant to find out that the food was ready long ago and the driver never bothered to show up. On both occasions, when I called GrubHub's "Customer Service" there was no remorse demonstrated on their end and all they did was cancel the order. Even when I asked how to delete my account, all they said was to remove my personal information. No attempt to keep my business or demonstration of sorrow.
There are so many other services out there, use anything else but them to save yourself the headache.