I was very skeptical about ordering my grad dress from this website after reading these reviews, but i'm so glad i did. I live in Canada and my dress came in 7 days. I was so impressed. The dress was perfect and everything i imagined and for a better price then stores. The live chat on the website was great and super helpful and was able to track my order (even though you get emails updates). Great and efficient service from the live chat. I would definitely suggest ordering from here and i would totally do so myself for another event.