jazmin w.

I order a Fire truck crib bedding for my baby boy back on 12/30/2015! During the purchase I was informed that my order would not ship until 2 to 3 weeks from the confirmed order date. Well needless to say it is 01/27/2016, 4 weeks since my purchase and my order STILL HAS NOT SHIPPED. It's coming from a warehouse in Texas. I am livid. I have been in touch with a baby.com customer service reps via email and phone since 01/07/2016. At first they reminded me that they had until the 3rd week to ship my product out. Well I just got off the phone with them and the rep told me it will ship out tomorrow sorry for the delay. Me response was that I called two days prior and the lady said the same exact thing. No amount of discounts, apologies, etc. will keep me wanting to do business with this retail. I have a degree in Fashion Merchandising and Retail Marketing and I've been in the Fashion industry for over 10 years!. Not to mention I am a merchandise allocator for a MAJOR fashion corporation! Therefore, I know what the heck I'm talking about, how a business should be ran, and how to provide PROPER notification if their is an issue with an order. This is absolutely ridiculous! I do not want any one else from ababy.com to contact me, PERIOD! Now I have to move along and leave a review on every website that ababy.com is connected to