Jay Z.

The worst thing I've ever done was trust a kitchen remodel to Home Depot. The Rochester Hills Store is absolutely horrible from the kitchen designer up to the store manager. Kitchen design started in July and going on December and project is not yet completed. The store employees refuse to answer email messages and once they have your money they don't care. I have damaged cabinets and the store won't even tell me the status of the replacements. The store manager said it was my responsibility to make sure they (Home Depot) measure walls correctly. After the design issue is resolved I'm dealing with damaged cabinet doors. The store refuses to answer email messages that are simple questions, such as when were the replacements ordered and how many were ordered. The only person that was helpful was the District Manager over the installation contractors. Unfortunately, he has no authority over the store. I've sent messages to the corporate office and have yet to hear back from them. Spent over $20,000 and have had nothing but headaches

This has been an absolute nightmare