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Took one month for my order to even ship out. I STILL DO NOT HAVE MY ORDER. When I called I waited 10 Min on hold then a recording came on and hung up on me. This is the worse customer service I have ever had in my life. Customer service basically is non existent. Don't waste you time or money with this company. I requested my credit card to be removed because it had been canceled and that was never done. No return email and of course no call back. If there are not enough people to answer the phones and help customers don't have a company.
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Hello Jay,
Thank you for your review and for letting us know!
We are sorry to hear you had such an unpleasant experience with the shipping of your order.
It is not our intention to create inconveniences for our customers while ordering and we truly understand how important it is for you to not only receive quality products, but also have them processed and delivered in a timely manner.
We deeply apologize for the delay in processing, we are aware of the issue you’ve encountered and were diligently working on eliminating this problem so we may be able to ship all orders as soon as possible.
Furthermore, to address your concerns and be able to help you in the best way possible, we kindly ask you to contact us at help@adoreme.com. You can also send us a private message here with your email address or order number, for us to further investigate and take action.
We appreciate your patience and understanding in this matter.
Best,
Adore Me