Enough said. See for yourself. Go to their site and how difficult they made their site from access. (follow-up) It finally arrived from Germany. I guess that explained the long delay. I'm changing it to 3 star still because of their web site experience and impossible tracking. Much to be improved to compete in this global e-commerce era. 24/7 livechat is false. Tried 3 times and each time it said "contact during the normal business hour."