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Jay Y.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Clothing & Fashion, Computers & Technology

Member since May 2016

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

1 Review by Jay

5/26/16

Enough said. See for yourself. Go to their site and how difficult they made their site from access. (follow-up) It finally arrived from Germany. I guess that explained the long delay. I'm changing it to 3 star still because of their web site experience and impossible tracking. Much to be improved to compete in this global e-commerce era. 24/7 livechat is false. Tried 3 times and each time it said "contact during the normal business hour."

nicoleh12
Mira L. – Everbuying.net Rep

Dear Jay,

Thank you for your valuable feedback.

We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?

We regret the inconvenience has occurred on you.

Best regards,
Everbuying Customer Service

Jay Has Earned 2 Votes

Jay Y.'s review of Everbuying.net earned 2 Very Helpful votes

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