Your company is just making full to the customer.
- I ordered a tablet **************). It arrived. But with defect. When asked for repair. No proper place to communicate.
- We sent to warranty group. (service request *******) For first 4 months - they said -they did not received. After than they said, they received and can not repair. So, I can buy another thing like dolls etc. When asked to give tablet itself. After several weeks. I received email saying. I can choose a product from aliexpress website. I choosed same tablet (order number- **************).
- They said, they have sent me by post. I never received the tablet. After several email, they said, they have sent and I should check in my nearest post office. (shipment tracking number-LP*******0611) I checked 5-6 post office near my zip code and around. Not received.
- Do not make fool to the customer.