Jay S.

I ordered a wool blanket from this company It cost $100. Months later I received a customs bill for $460 because someone at their company wrote the wrong amount on the customs form. I reached out to this company for help but they will do nothing to help me. They treat me like a problem they wish would just go away. They have no interest in helping me resolve this basically it is my job to clean up their mess. I filed a dispute against the charge and lost the dispute because this company would not respond to the courier. They literally will do nothing to help me and I am suffering because of an error that was made by them! All I did was try to buy a blanket for my grandmother and now I am stuck with a bill for almost $500 and this company will do nothing to help me fix a problem that they created! Absolutely unscrupulous and uncaring.