I my first order was for an electric guitar. Was concerned but tried it. The product received was not as advertise. Seller was very nasty offered a 1 cent refund. I followed their dispute process. Finally settled for the full cost minus the cost I would have paid to ship it back (and get refund weeks later). I tried another small purchase $25 but I think the packaging was legit but the actual product was bogus/poor quality/knock off. I tried one more order about $100. The shipment was delivered to China Town in New York City (zip code *******) and I live in Florida. After contact seller every day using a convoluted messaging system I again followed the dispute process. They just string you along each time they reset the dispute time to give seller 4-5 days to respond. What? That's BS! The seller has never respond for weeks even a first time. This site is crooked don't believe the phoney good reviews. I check a few review site in the USA and EU and they all have horror stories even worse then mine. DHgate is no Amazon or eBay. No customer service. Boycott this site and buy from legit sources.