I placed a large order from Frederick's. Not only did it take over 2 weeks for it to arrive, they sent another customer's order to me. I have sent MULTIPLE emails through their website... no response. All I want are the items I paid for; I spent well over $100. I am incredibly disappointed in the lack of a response. I feel ripped off! Also, there is not a phone number listed anywhere on their site either. SHADY!