Jay M.

Lesson learned, use Priceline only to get price quotes, but never book your reservation through Priceline. I booked a car with AVIS through Priceline. My travel conditions changed so I returned the car one day early. AVIS accepted the early return and directed me to Priceliine for reimbursement of the unused days. Priceline declined to reimburse me for unused days. AVIS told me to call them directly next time instead of going through Priceline and AVIS will honor the price. Had I booked directly with AVIS, I would have been credited for my unused days. So except for price comparison, there is no reason to book anything through Priceline, only to use them as a comparison tool and let the vendor price match.

Spirit Airlines IS NOT practicing COVID safe distancing by passenger spacing between Window and Aisle seats. I just flew 5 legs with Spirit and every flight the middle seats were filled, and not with people from the same party. I felt so vulnerable to COVID in their planes. Two flights announced completely filled flights. Plus one of my flights was cancelled and I was put on a flight 36 hours later. My connecting flight in LAS scheduled for Monday 10:20pm was cancelled and replaced by a flight Wednesday 11:00am. Spirit would not provide a Hotel or Taxi even when they failed to have an aircraft for my flight. This is the first time I was stranded overnight and the responsible airline would not provide any compensation, hotel or taxi. My replacement flight was scheduled to arrive in BWI at 11:00pm Wednesday, when my return flight was scheduled for 7:00am Thursday, eight hours later. Not even enough time for me to leave the airport. I had over $500 additional out of pocket costs because of Spirit's issue. I had to pay 2 nights stay at a Las Vegas hotel because my connecting flight was cancelled and my layover now became 36 hours. Because I did not arrive into BWI at my scheduled time and date, I incurred a rental car and hotel penalty for a No Show. Spirit declined to help with any of my incurred costs. My trip cost was more than double as a result of Spirit cancelling my connecting flight. I also had to rebook Last-Minute hotel and rental car reservations at peak prices when I finally arrived at my final destination. NEVER FLY SPIRIT.