Jay K.

Everything except the conversation with the provider (the most crucial part) was fine. The website was easy, the administrator was prompt and responsive in calling to verify details. The provider was a rude disaster though. He was judgmental, curt, rude, cut me off several times--and begun the conversation with a clipped, how can I help you? This, despite the detailed information I filled out, verified by the administrator, and right before him in the screen. He was nonresponsive to questions and was offended that I even asked to confirm that he had the right pharmacy. Not a good company rep, folks, especially for medicine practiced over the phone.