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If you're trying to buy tickets, you're better off purchasing from the buyer over vivid seats. My ticket was issued 2 hours before the event even though I purchased them 2 months in advance. In order to get someone on the phone, you will be waiting a minimum of a hour. Customer service doesn't offer refunds even if you're ticket is not claimed and they won't allow you to speak to a manager. Stay away, if you have issues with your tickets there won't be anyone to help you.
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