I had a $12.97 fee pop up on my bank statement for 2 months. I had inadvertently approved a site for freeshipping I assume but the fee that appeared a month later was NOT DISCLOSED... which sucked... but at least when I called the number *******597 very little wait time and... the rep Nida. Game me full credit. So in a brief synopsis if your going to get screwed for NON-DISCLOSED charges at least they are fair and quick about the credit back. LOL...
Hi Jay,
We’re sorry to hear about the confusion regarding a membership with us, but glad to hear it all worked out in the end!
We are a subscription-based online shopping site that offers members multiple savings benefits at over 1,000 online retailers. The details of the monthly fee and the 7-day free trial are located on the sign up page, directly above where users enter their credit card information. These details state that if you choose to remain a member past your trial period, you are subject to the $12.97 monthly fee. If you would not like to stay on board, you must cancel your membership within your 7-day trial period.
If you have any other questions, feel free to reach out to us at help@freeshipping.com, and we’d be happy to assist you. Thanks!
Sincerely,
The FreeShipping.com Team