Order light bulbs that were listed in stock, added next day delivery, prepaid with credit card. Bulbs did not arrive next day, when I check order status with website, it listed the item as back ordered. Emails are never returned, all calls always receive busy signal. This order was placed in June of 2010. I have emailed them 6-8 times and never received a response or a refund. Their information has been submitted to the States Attorney's office in both my home state, and the state of New York.